Privacy and cookies
What Interop IT collects on this website, why, how long we keep it, and how to exercise your rights under Québec's Law 25 and PIPEDA.
What personal information does this website collect?
When you submit the project intake form, we store your name, email, selected service area, project description, and any optional summary or question in our database. We use these details to review and respond to your request. We do not run advertising trackers or analytics cookies, and we never sell personal information.
What we store in your browser
We use essential browser storage only:
| Key | Purpose | Duration |
|---|---|---|
iit-theme | Remembers light or dark theme | Until you clear it |
iit-consent | Remembers your cookie choices | Until you clear it |
iit-intent | Remembers the path you picked in the intake, to tailor the home page | Until you clear it |
You can change your choices at any time with Cookie choices in the footer.
What we receive when you submit the intake
We store your name, email, selected service area, project description, any optional summary or question, the page you submitted from, and the submission date in our database. This lets our team review your request and follow up even when email notifications are not connected. If notifications are connected, the same details may also be emailed to our team. We keep this information for as long as needed to respond to and serve you, subject to applicable legal requirements.
When you book a conversation
Our custom booking form uses Cal.com to check availability and schedule the meeting. When you confirm a booking, we share your name, email, selected time, timezone, selected service area, and confirmed project summary with Cal.com. Cal.com and the connected calendar/video provider process those details to arrange the appointment and meeting invitation. Do not include patient records, credentials, or other sensitive information in your project summary. See Cal.com's privacy policy.
We keep a minimal operational booking receipt in our database: a random request identifier, keyed fingerprints of the request, its processing status, and the booking's reference, date, duration, and available meeting details. This prevents duplicate appointments and lets us distinguish confirmed bookings from uncertain results. It is not visitor tracking, and we do not enable Cal.com lead enrichment. An online booking does not also create an inquiry-only submission.
For basic abuse prevention, booking endpoints briefly keep request counts in server memory; these expire after 15 minutes and are not used for analytics or profiling. We retain booking receipts for as long as needed to manage the appointment and resolve booking issues, subject to applicable legal requirements.
Your rights
Under Québec's Act respecting the protection of personal information in the private sector (Law 25) and PIPEDA, you can ask to access, correct, or delete your information. Write to info@interop.it. Our person in charge of the protection of personal information can be reached at the same address.
Contact
Interop IT inc., 686 Grande Allée E, Suite 300, Québec (Québec) G1R 2K5 · +1 833-250-7920
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